DIGITGEN Technologies designs, builds and runs the platforms your business depends on, from ServiceNow workflows and cloud estates to CRM and regulated clinical data. One accountable team, from first workshop to hypercare.
Rising costs and stretched teams leave growth work waiting. These are the gaps we are usually called in to close.
ITSM, HR, CRM and cloud each hold part of the story, and people re-key data between them.
Catalog items still rely on someone picking up a ticket, so simple requests take days.
Without pipelines and test automation, every release is a weekend event.
From CMDB health to clinical outputs, decisions need data that is traceable and validated.
Specialists in each platform, working to a single delivery plan and a single point of contact.
Implementation, enhancement and managed support across the Now Platform, built on clean CSDM foundations.
Landing zones, migrations and cost control for Azure and AWS, run by people who also own the workloads on top.
Data-driven sales, service and marketing on Dynamics 365 and the Power Platform.
Pipelines, infrastructure as code and release practices that make change routine.
Analysis and reporting of clinical trial data, built to submission standards.
End-user computing, communications and collaboration that let people work from anywhere, at lower cost.
Tell us the problem rather than the product. We will map it to the right practice and come back with a scoped plan.
Describe your challengeMost of our ServiceNow work comes down to one thing: removing the manual steps between what an employee asks for and what they receive.
Fixed milestones and clear gates keep scope, cost and quality visible to you at every step.
Workshops with your teams to map processes, pain points and data.
Gate: agreed scopeSolution design, data model and a backlog sized into sprints.
Gate: design sign-offConfiguration and development in short sprints with regular demos.
Gate: sprint reviewsSystem, integration and user acceptance testing against your criteria.
Gate: UAT sign-offPlanned go-live with cut-over, comms and training for your users.
Gate: go-live approvalClose support after launch, then a clean handover to BAU or managed service.
Gate: hypercare exitOn-site, by phone or online, with around-the-clock cover when you need it.
If you are not satisfied in the first 30 days, we keep working at no extra cost until you are.
A single delivery lead across every practice, so nothing falls between suppliers.
We handle the unexpected, from urgent fixes to the business problems behind them.
Automation and right-sized cloud bring running costs down while service improves.
Relocations, office moves and platform upgrades planned so your people keep working.
Clinical programming, validated systems and GxP-aware service management.
Global service portals, HR case management and multilingual employee support.
Controlled change, audit trails and secure cloud foundations.
Reliable end-user computing and service desks for clinical staff.
CMDB, Service Mapping and operations visibility across plants.
DevOps pipelines and CRM that scale with the customer base.
A focused assessment of one platform or process, ending in a costed roadmap.
A fixed-scope SOW with clear milestones, from kick-off through hypercare exit.
Ongoing support and enhancements with agreed SLAs and a predictable monthly cost.
We are always looking for consultants who enjoy solving real business problems with technology. Send your CV with the practice you are interested in.
Send your CVTell us what you are working on. A delivery lead will reply within one business day.
